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Competition Terms & Conditions

Last updated: 05 June 2026

These Competition & Prize Draw Terms & Conditions (“Competition Terms”) apply to any competition or prize draw (“Competition”) run by NATURO PET PRODUCTS LTD, trading as Norsh Pet Food (“we”, “us”, “our”).

These Competition Terms apply unless otherwise stated and will be supplemented by any competition‑specific terms made available at the time of entry.


1. Dog Fest Competition

This competition runs from 8th June to 11th June 2026 and is open to UK residents, aged over 18 only. To enter, participants must be following @norshpetfood on Instagram. Ten (10) winners will be selected at random, with each winner receiving 2 x DogFest in the Countryside tickets for a day of their choice, and a Norsh bundle.

Winners will be contacted by email from hello@norshpetfood.com by 12th June 2026 and must respond within 3 days, otherwise an alternative winner will be selected.
Each winner will receive two unique codes, with each code redeemable for one complimentary day ticket via the official DogFest website.

Please note that codes are show-specific and valid for DogFest in the Countryside only. Codes must be redeemed on the DogFest booking page using the box on the left-hand side, and if multiple codes are used, they must be redeemed as separate orders.

Tickets are non-refundable, non-transferable, and no cash or alternative prize will be offered. Please note that accommodation and travel are not included in the prize.


2. Promoter

The promoter of all Competitions is:

NATURO PET PRODUCTS LTD
Trading as Norsh Pet Food
Registered in Northern Ireland
Company Number: NI603113
Registered Address: 40 Corrigan Hill Road, Dungannon, NIR, BT71 6SL, GB


3. Eligibility (General)

Unless stated otherwise in the competition‑specific terms:

  • Competitions are open to residents of the United Kingdom and Ireland aged 18 years or over
  • Employees, directors, agents, and immediate family members of NATURO PET PRODUCTS LTD are excluded
  • Internet access and a valid email address may be required to enter

We reserve the right to verify eligibility and disqualify any entry that does not comply with these terms.


4. How to Enter

Entry mechanics will be clearly set out in the competition‑specific terms and may include (by way of example only):

  • Completing an online entry form
  • Placing an order
  • Submitting an email address
  • Following, liking, or commenting on social media

Unless expressly stated:

  • No purchase is necessary to enter
  • Only entries completed in accordance with the stated entry method will be valid

5. Competition Period

Each Competition will have a defined opening and closing date and time (“Competition Period”), which will be clearly communicated in the competition‑specific terms.

Entries received outside of the Competition Period will not be accepted.


6. Prizes

Details of prizes, including value and quantity, will be set out in the competition‑specific terms.

Unless otherwise stated:

  • Prizes are non‑transferable
  • No cash alternative is available
  • We reserve the right to substitute a prize with one of equal or greater value if necessary

7. Winner Selection & Notification

Unless otherwise stated:

  • Winners will be selected at random from all valid entries
  • The draw will take place within a reasonable timeframe after the Competition closes
  • Winners will be contacted using the contact details provided at entry

If a winner does not respond within the time specified in the competition‑specific terms, we reserve the right to select an alternative winner.


8. Publicity

By entering a Competition, entrants agree that we may use the winner’s name (and county or region) for promotional purposes, unless the winner objects.

No further compensation will be provided for such use.


9. Disqualification & Misuse

We reserve the right to disqualify any entry or entrant if we reasonably believe that:

  • The entry is fraudulent, incomplete, or invalid
  • The entrant has breached these Competition Terms or any competition‑specific terms
  • The entrant has attempted to manipulate or unfairly influence the Competition

10. Liability

We do not accept responsibility for:

  • Lost, delayed, incomplete or misdirected entries
  • Technical issues, system failures or connectivity problems

Nothing in these Competition Terms excludes or limits liability where it would be unlawful to do so.


11. Personal Data

Personal data supplied during a Competition will be processed in accordance with our Privacy Policy.

Data will be used solely for the purposes of administering the Competition, unless entrants have expressly opted in to receive marketing communications.


12. Changes & Cancellation

We reserve the right to:

  • Amend these Competition Terms
  • Amend competition‑specific terms
  • Cancel or withdraw a Competition

where necessary due to circumstances beyond our reasonable control or where required by law.


13. Governing Law

These Competition Terms are governed by the laws of Northern Ireland, and the courts of Northern Ireland shall have exclusive jurisdiction.